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Our primary mission is to provide law enforcement, military, and investigative professionals with the absolute best tools possible to ensure you get the critical answers you need.  You can place a support ticket from the link below, email at,, or call us. When placing a support ticket please advise your; name, agency/company name, telephone number, email address, and a detailed explanation of your issue. We will respond to all issues within 24 hours. Emergencies will be handled first prior to any other support questions.

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Contact Information

Address:210 Marlboro Rd Suite 25 PMB 389 Easton, MD 21601
Main Phone Number: (410) 822-7294 Monday – Friday 09:30am -5:00PM
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Andrew Smith · November 13, 2017 at 4:56 pm

I am a forensic cell phone investigator and I am interested in learning more about Lantern 4. Do you have in demos that I could field test?

    Sean Morrissey · November 20, 2017 at 10:29 pm

    Yes we have demos available

Jeremy Grindle · November 15, 2017 at 1:18 pm

i am getting an error code Task Rc =1 i am running update 469 is it time for another update

    Sean Morrissey · November 20, 2017 at 10:30 pm

    Please contact our office for support

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